Ninth Lane Creatives

Support & Contact

Questions about our services, our apps, or this website — we are happy to help.

Email

s.manlapat@ninthlanecreatives.com

We aim to reply within 2 business days. Please include the service or app name, and for app issues your device and app version.

Mailing address

NINTH LANE CREATIVES LLC
1603 Capitol Ave Suite 413G-2980
Cheyenne, WY 82001
United States

App questions

How do I cancel a subscription?

Subscriptions are managed by Apple or Google, not by us. iPhone/iPad: Settings → your name → Subscriptions. Android: Google Play → Profile → Payments & subscriptions → Subscriptions. Cancel at least 24 hours before the renewal date.

How do I restore my purchase on a new phone?

Sign in to the same Apple ID or Google account, open the app's paywall and tap Restore purchases.

How do I get a refund?

Refunds are handled by the store you bought from: Apple or Google Play.

How do I delete my data?

Our apps keep your data on your device and we don't have a copy. Delete the data inside the app or uninstall the app to remove it. We don't create accounts, so there is no account to delete; if you have questions, email us.